Mobile Payment Startups Face Reluctant Indian Consumers

"When Mrugank S., 33, an information technology professional in Bangalore, Karnataka, ordered five teaming carts of produce from Big Basket, an online grocery store, he chose “card-on-delivery” as the mode of payment. But when the two deliverymen wheeled up to his flat on the 14th floor of a tower, he pulled out a wad of bills.

Mr. Mrugank often uses his credit card, but that afternoon, nervous of a botched delivery, he turned to a reliable habit and pulled out 6,000 rupees, or $97, in cash, as most Indians do. 'It is a little bit safer,' he said." Continue Reading